The future challenges of banking throughout Europe
This report explores the major trends affecting those on the rocky journey to finding their place in the financial landscape of the future:
The rise of automation: Being capable of scalable growth is vital for all financial businesses, and the cost of supporting the associated administrative processes is an inherent part of this scalability.
A different kind of customer: Now that expectations, needs, consumer behaviours and demographics are all beginning to change, the competition to meet the new demands is rapidly accelerating - the need to address these changes has never been greater for financial businesses.
Business models for the future: Preparing for the future means more than just adding a few token digital features to business capabilities – facilitating where and how the technology operates internally is just as important as having it in the first place.